Various businesses require call recording services for various reasons. Maybe it is to introduce new employee policies, or whether it is to comply with industry standards (especially in the case of credit card information). ALAYOUBI’s call recording systems are designed specifically to help businesses’ with their call recording needs. Recording software ensures that there is minimal miscommunication between employees and the customers that doesn’t only result in loss of sales, but also litigation. Other benefits include:

  • Lower entry errors
  • Better quality control
  • Better business security
  • Opportunity for performance review and feedback
  • Improved customer satisfaction
  • Better tracking of employee’s personal phone time